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Manager, Product

 Toronto, Ontario

We are looking for a Manager, Product, to lead a team of product owners responsible for ensuring that the most valuable enhancements to Fundserv’s products are prioritized and developed, by identifying business needs, gathering requirements, managing product releases, and representing the voice of the member within agile development teams.

Fundserv has been the indispensable hub for the Canadian investment industry for over 30 years, connecting manufacturers, distributors, intermediaries, and service providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of Collaboration, Adaptability, Integrity, and Respect.

In this role you will…

  • Lead a team of Product Owners, including but not limited to performance management and employee development, recruitment and onboarding, operational and workload management
  • Serve as a thought leader to identify improvements and define best practices and methodologies for Product Owner processes and activities
  • Work with internal and external stakeholders to analyze the needs and align product roadmap to strategic goals.
  • Be accountable for the full product life-cycle from launch, to ongoing enhancements, through to decommissioning
  • Own the product backlog for a portfolio of products and services, including leading working group meetings, developing the scope, and defining backlog items
  • Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
  • Identify key performance indicators (KPIs) and track performance as a measure of success

Why you are the person we’re looking for…

You’ve demonstrated the ability to do the following, gained through education and/or experience:

  • Manage the end-to-end life-cycle of a product or portfolio of products/services in the financial services, investment fund or fintech industry
  • Use strong analytical skills to interpret customer business needs and translate them into functional and operational requirements
  • Utilize various agile requirements analysis and modeling techniques
  • Work effectively within the agile development methodology
  • Lead, mentor, and develop other product owners
  • Effectively communicate and build rapport with various internal and external stakeholders in a matrixed environment

The following is not required but will be a bonus:

  • Certified Scrum Product Owner (CSPO) certification and/or equivalent designation
  • Experience with Jira, Confluence, and APIs

We recognize that there are different paths to gaining skills, so if you have diverse experience which doesn’t match the criteria exactly, but you think you would be great in this role, we invite you to apply!

Why Work Here

Our Benefits and Perks

We’ve consistently been recognized as a GTA Top Employer and a Canada Top Small & Medium Employer. Below are some of the reasons why:

  • Employer-paid premiums for group health plan, including a Healthcare Spending Account
  • Up to $2,000 per year for mental health practitioners and corporate-wide mental health days per year
  • Wellness benefit for gym memberships, workout equipment, meditation and wellness apps, and more!
  • RRSP matching program
  • $500 one-time stipend for home office equipment and monthly home-internet subsidy
  • Access to tools like LinkedIn Learning and Pluralsight and additional training opportunities
  • EI top-up programs for maternity and parental leave, family medical, and family caregiver leave

Our Hybrid Work Policy

We recognize the importance of flexibility and work-life balance, and as such our hybrid model is purpose-led – we come in for a reason, not to fill a quota.

Does this sound like you? Apply today.

Fundserv is an equal opportunity employer. We welcome and encourage applications from individuals with disabilities. Accommodations are available on request – please let us know how we can meet your needs.