We are looking for a ServiceNow Developer/Administrator who will be responsible for the development, administration, and support of Fundserv’s Enterprise Service Management (ESM) ServiceNow Platform.
Fundserv has been the indispensable hub for the Canadian investment industry for over 30 years, connecting Manufacturers, Distributors, Intermediaries, and Service Providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of Collaboration, Adaptability, Integrity, and Respect.
In this role, you will…
- Administer and support the ServiceNow platform, including server configuration, monitoring and maintenance.
- Configure/Customize ServiceNow including Workflows, Service Portal, Service Catalog, Client scripts, UI Policies, ACL, Business rules, UI Actions, etc.
- Develop and implement new workflows and orchestration automation in an Agile team structure.
- Facilitate rollout of new applications and modules and 3rd party software integrations.
- Suggest new workflows and methods to improve process implementations.
- Participate in implementing improvements to processes to leverage the ServiceNow applications for greater efficiencies.
Why you are the person we’re looking for…
You’ve demonstrated the ability to do the following, gained through education and/or experience:
- Utilize various ServiceNow tools and features to develop new workflows and orchestration automation.
- Configure integrations with other enterprise applications using various ServiceNow integration methods.
- Administer and support the ServiceNow platform.
- Work effectively in an agile environment.
- Translate business requirements to technical specifications.
Fundserv will cover the cost of obtaining and maintaining your ServiceNow certifications.
We recognize that there are different paths to gaining skills, so if you have diverse experience which doesn’t match the criteria exactly but you think you would be great in this role, we invite you to apply!
Why Work Here
Our Benefits and Perks
We’ve consistently been recognized as a GTA Top Employer and a Canada Top Small & Medium Employer. Below are some of the reasons why:
- Employer-paid premiums for group health plan, including a Healthcare Spending Account
- Up to $2,000 per year for mental health practitioners and corporate-wide mental health days per year
- Wellness benefit for gym memberships, workout equipment, meditation and wellness apps, and more!
- RRSP matching program
- $500 one-time stipend for home office equipment and monthly home-internet subsidy
- Access to tools like LinkedIn Learning and Pluralsight and additional training opportunities
- EI top-up programs for maternity and parental leave, family medical, and family caregiver leave
Our Hybrid Work Policy
We recognize the importance of flexibility and work-life balance, and as such our hybrid model is purpose-led – we come in for a reason, not to fill a quota.