We are looking for a Senior Salesforce Developer/Administrator who will work closely with internal stakeholders, and our external Salesforce developer partners to continually improve and enhance our Salesforce platform. This role will manage all aspects of platform administration including system configuration, end user support tickets, training, and designing solutions.
Fundserv has been the indispensable hub for the Canadian investment industry for over 30 years, connecting Manufacturers, Distributors, Intermediaries, and Service Providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of Collaboration, Adaptability, Integrity, and Respect.
In this role, you will…
- Create a platform roadmap and define priorities, liaising with stakeholders
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Own the communication of any platform changes to end users and stakeholders
- Manage Salesforce data, implementing rules and automation as needed to improve data
- Test configurations, integrations and automations developed by external Salesforce contractors
- Follow SDLC best practices, including design reviews, standardized deployment plans, and rollback plans
- Manage and administer all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, and sharing rules
- Manage Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Implement and maintain integration with other applications that support Fundserv business processes
Why you are the person we’re looking for…
You’ve demonstrated the ability to do the following, gained through education and/or experience:
- Effectively perform Salesforce Administration functions
- Effectively utilize JavaScript, Apex, Salesforce Object Query Language (SOQL), Salesforce Object Search Language (SOSL), Lightning Component Framework to develop and configure in Salesforce
- Use knowledge of API usage and integration techniques to integrate salesforce and other applications
- Develop automation through Workflow rules and actions, Process and Flow Builder
- Strong problem solving, judgment, and organizational skills
Fundserv will cover the costs of maintaining or obtaining your Salesforce Administrator or Salesforce Advanced Administrator certification.
We recognize that there are different paths to gaining skills, so if you have diverse experience which doesn’t match the criteria exactly, but you think you would be great in this role, we invite you to apply!
Why Work Here
Our Benefits and Perks
We’ve consistently been recognized as a GTA Top Employer and a Canada Top Small & Medium Employer. Below are some of the reasons why:
- Employer-paid premiums for group health plan, including a Healthcare Spending Account
- Up to $2,000 per year for mental health practitioners and corporate-wide mental health days per year
- Wellness benefit for gym memberships, workout equipment, meditation and wellness apps, and more!
- RRSP matching program
- $500 one-time stipend for home office equipment and monthly home-internet subsidy
- Access to tools like LinkedIn Learning and Pluralsight and additional training opportunities
- EI top-up programs for maternity and parental leave, family medical, and family caregiver leave
Our Hybrid Work Policy
We recognize the importance of flexibility and work-life balance, and as such our hybrid model is purpose-led – we come in for a reason, not to fill a quota.